HECM borrowers must certify that the home which secures the loan is still their primary residence. The loan servicer would send out an occupancy certificate which the borrower(s) must sign to attest that the home remains their primary domicile.

In his latest book Navigating Reverse Dan Hultquist writes that borrowers must “verify his or her principal residence within 30 days before or after the anniversary date of the first day of the first month after closing”.

Unfortunately, in many instances, older homeowners disregarded these notices which put the homeowner at risk of having their HECM called due and payable. FHA proposes that mortgage servicers be allowed to verify occupancy over the phone. However, the draft mortgagee letter notes the mortgagee’s employee must sign and date the verbal verification form noting the name and number of each borrower or eligible non-borrowing spouse who verified the occupancy. In addition, mortgagees or lenders must retain an audio recording of the call.

Due and Payable exceptions:

Another proposed change allows for a delay before a mortgagee asks to have an HECM loan called due and payable for nonpayment of property taxes or homeowners insurance. To request a delay the unpaid property charges must be $5,000 or less. Documentation must be uploaded to the  HERMIT (Home Equity Reverse Mortgage Information Technology) platform and establish that either the borrower could not be contacted and has met their occupancy requirement or that the borrower has expressed a willingness to repay the property charges in arrears or is already making a partial payment.

HOA Dues and HECM Repayment Plans:

Next, homeowners association dues may be included when a mortgagee is creating a repayment plan for unpaid property charges. In other words, HOA dues may be factored into an approved repayment plan.

Financial Incentives- Cash for Keys:

Lastly, and perhaps most interesting are FHA’s incentives for either the borrower or mortgagee/servicer to expedite a deed in lieu of foreclosure. The proposal would allow cash for keys or a financial incentive to be paid to the borrower by the lender who can be reimbursed by filing a claim with FHA. What’s most interesting is the proposed financial incentive for FHA to pay the servicer for having the borrowers sign and complete the deed in lieu. The same would apply to any mortgage that encourages the borrower to execute a timely sale of the property.

Conclusion:

While HECM servicing has greatly improved since HUD moved its servicing contract from Nova to Celink the role of the originator should not be disregarded. Regularly scheduled annual phone calls to check in with past borrowers not only helps to catch potential issues early, but it’s a great way to generate referrals from a client who appreciates a professional who cares enough to stay in touch well after the sale.