[vimeo id=”120106974″ width=”625″ height=”352″]
Navigating Uncertainty after Assessment Delay
The last year has been similar to walking across a pond only to have the stepping stones move from under your feet. Sound familiar? Speaking with several of you the common sentiment is ‘just tell me the rules so I can move forward’. Indeed with the numerous delays and false launch of the financial assessment one could be left with a sense of uncertainty while trying to originate reverse mortgages. You’re not alone. Here are three tips to manage uncertainty today.
1- CRM- Crew Resource Management. This famework was initially developed by NASA and later adopted by airlines to promote safety. It focuses on situational awareness, open communication, problem solving, teamwork and effective decision making. The manage the risks that uncertainty bring to our business practice or lender requires intentional training and communication. Situational awareness. Keep yourself or your sales team informed about recent changes, impacts and potential outcomes. Do not leave them to sink or swim on their own. Uncover the details…
Download the video transcript for this episode here.
Looking for more reverse mortgage tools, training & technology? Visit ReverseFocus.com today.