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How Are Your Communication Skills?

How Are Your Communication Skills?

Shannon Hicks May 26, 2017 0

Can you stand to improve your communication skillset? Now may be the time to brush up on these communication skills Empathy Active listening Body language Acknowledging others Your 30-second pitch Inspiring others Owning your

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Your Voicemail: What Message Are You Sending?

Your Voicemail: What Message Are You Sending?

Shannon Hicks May 25, 2017 1

Your Voicemail Message Speaks Volumes Your voicemail. When is the last time you’ve listened to your own message, menu options, and more? John speaks about the common voicemail sins that many HECM professionals can

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Financial Assessment Accepted by Industry

Financial Assessment Accepted by Industry

Shannon Hicks May 22, 2017 2

The origins of the now-accepted HECM Financial Assessment Despite it’s initial chilly industry reception the HECM Financial Assessment has been accepted- so said HUD’s Phil Caulfield. During his remarks at the NRMLA western regional

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Mental Shifts to Get Out of a Rut

Mental Shifts to Get Out of a Rut

Shannon Hicks May 19, 2017 0

Practical changes to get out of a rut Practical tips to mix things up for greater efficiency. Changing call-back times Moving out of under-performing target markets Why you should avoid checking your email first

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Where to Sit at the Table

Where to Sit at the Table

Shannon Hicks May 18, 2017 0

Where you and your prospects sit matters…a lot John Luddsy shares how to position yourself at the kitchen table and why it matters. About John Luddy: John has trained reverse mortgage professionals how to

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Equal Disclosure Requirements for All

Equal Disclosure Requirements for All

Shannon Hicks May 15, 2017 4

Older borrowers deserve to know their options before getting a traditional mortgage Whether it is due to over-regulation, the sheer size of our housing bureaucracy, or crony capitalism, the mortgage marketplace is not a

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Smart Tips for Workplace Communication

Smart Tips for Workplace Communication

Shannon Hicks May 12, 2017 0

7 Tips & Tools to Maximize Effective Workplace Communication Clear email expectations and standards Instant messaging (IM) versus email overload Standing meetings When to make a phone call instead of sending an email Creating

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Sales Tip: Dealing with Property Values

Sales Tip: Dealing with Property Values

Shannon Hicks May 11, 2017 0

How to address property values early John provides insight into what is often one of the touchiest subjects in reverse mortgage lending… property values. How should you determine the approximate value? How do you

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