4 ways to get your point across without being a bully
You’ve seen the scenario layout countless times on television- a political pundit or policymaker sits down and promptly gets hammered by the host or opposing panelists. An activity that few of us would ever seek out or desire but in fact you are already there.
Reverse mortgage professionals do find themselves sitting squarely in the hot seat being challenged by the fears and misconceptions of homeowners and the inaccurate and misleading statements of columnists and on-air personalities. Is this a bad situation? No. It’s what any skilled professional faces each day, even more so when you are promoting an inherently counter-intuitive product.
Here are a few tips you can employ when you’re sitting in the hot seat in a prospective borrower’s home or on the phone.
1. Show where the homeowner is already agreeing with you. Build on the common ground you share.…