Reverse Focus Adds New Team Member with  Emphasis on Strategic Growth

by Shannon Hicks
| No Comments
| October 19, 2015

In their eighth year as the industry’s leading provider of technology, tools and training Reverse Focus, Inc. is pleased to announce the addition of Elissa Shaner as Account Manager.

Elissa brings over 15 years of technical training experience, a decade of experience implementing software, and an impressive record of successful business development to Reverse Focus. As a technical trainer, she received accolades from Universities around the country and from companies such as Cengage Learning and HSBC. As an Account Executive, at Turning Technologies, she built some the company’s largest accounts, including the University of Washington, Boise State, CSU Chico and Humboldt State University. She is looking forward to bringing her expertise to the Reverse Mortgage industry.

“In her short time here Elissa has greatly improved level of service and implementation of new clients to Reverse Focus and Sales Engine CRM”, said company president Shannon Hicks.

“I was most impressed with her ‘raving fans’ approach to customer service”, said Eric Hiatt, Reverse Focus CEO.

Elissa is solely dedicated to assisting companies and lenders to implement Reverse Focus technologies into their business practices for growth and improved efficiency.

Elisssa can be contacted at elissa@reversefocus.com or at 1-800-805-9328 X2.

Editor in Chief: HECMWorld.com

As a prominent commentator and Editor in Chief at HECMWorld.com, Shannon Hicks has played a pivotal role in reshaping the conversation around reverse mortgages. His unique perspectives and deep understanding of the industry have not only educated countless readers but has also contributed to introducing practical strategies utilizing housing wealth with a reverse mortgage.

Shannon’s journey into the world of reverse mortgages began in 2002 as an originator and his prior work in the financial services industry. Shannon has been covering reverse mortgage news stories since 2008 when he launched the podcast HECMWorld Weekly. Later, in 2010 he began producing the weekly video series The Industry Leader Update and Friday’s Food for Thought.

Readers wishing to submit stories or interview requests can reach our team at: info@hecmworld.com.